Focusing on Emotional Intelligence:  How Organizations Can Benefit

You have probably heard the term “emotional intelligence” (also known as EQ), but wondered what exactly does it mean?  You may have also wondered why you should care about it, particularly in the workplace where we should be controlling our emotions and acting in a professional, rational manner.  It turns out that, whether we realize it or not, many of us are already familiar with the concept of EQ, and there are multiple reasons why we should care about it, especially in the workplace.