TrustED Development Blogs

Guidance From Our Subject Matter Experts

Liesel Mertes Liesel Mertes

Empathy in the Workplace

A first responder is not an orthopedic surgeon or a rehabilitative specialist or even an ambulance driver.  My classmate needed all of those people (and more).  A first responder has the skills necessary to stabilize a person to their next level of care. 

In the social and emotional realm, this is what I want to create through my interactive, human-centric trainings on empathy:  workplace first responders. 

Sometimes at work, an employee needs a lot of intervention:  counseling, medication, ongoing levels of focused care.  A workplace first responder should not be a counselor or a pastor or an imam:  this gets a person into uncertain legal waters at work. 

But other times, an employee needs basic, stabilizing care.

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TrustED Development TrustED Development

Diversity, Equity, Inclusion, & Belonging (DEIB)

In the corporate world, the terms diversity, equity, inclusion, and belonging (DEIB) have become common. They are often used in meetings, seminars, and mission statements, but the real challenge lies in moving beyond buzzwords and addressing the fatigue that can accompany these concepts. To truly foster a diverse, equitable, inclusive, and belonging culture, organizations and individuals must go beyond the surface and actively engage in meaningful actions and discussions.

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