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The Importance of Empathy Training for Your Healthcare Workforce
When healthcare workers are trained in empathy skills, they are better equipped to understand their patients’ feelings and experiences. This helps the practitioner understand how best to approach treatment for the patient. Not only does this enable them to provide more personalized care, but it also helps them deliver successful outcomes more quickly and efficiently. For example, if a patient is feeling overwhelmed or scared by their diagnosis or treatment plan, being able to empathize with that feeling can help the practitioner develop a plan that considers both physical and emotional needs for optimal results.